
Cybersecurity Software Customization
-
Design Phase and Consultation
To ensure our solution aligns with your company culture, we work with you to document your requirements while understanding your expectations and desired outcomes. We take a consultative approach and will adapt to best fit your business needs. Our technical team develops the specifications of your product while our design team creates a beautiful and easy to navigate User Interface (UI).
1. Develop Requirements
2. Produce Application Wireframes
3. Create Visual Design
4. Customer Approval
-
Build Phase
Our team of skilled developers work tirelessly to build your application efficiently and securely using our Livia Web Platform as a foundation. Testing is done throughout the entire process as quality assurance is essential to our methods. We are comfortable working in Windows and Linux, as well as a variety of different languages and technology platforms. Our software can be built with API integrations to your current software suite.
-
Documentation & Training
Our customer service department offers both 1st and 2nd level Helpdesk support to ensure your company and customers use the software effectively. We will develop and distribute easy to follow user manuals, and can directly train end users across the organization, or can train admin so they can themselves. All training delivery methods can be offered on-site or virtually. We also offer monitoring, issue resolution, bug repair, and incident management.
-
24/7 Support
To guarantee the continuous success of your software application we will work with you to determine the best deployment model and help with installation and training. Our automated release procedures help to successfully launch new features and an easy product adoption.CABEM will provide maintenance and support services 24/7 to ensure the solution has the required availability (up time) and that services requests are addressed on a timely basis.